Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works.
What You Need First
- A valid email address and a mobile phone number for account verification.
- A government-issued ID (driver’s license, passport) for identity verification (KYC).
- A funded bank account or a debit/credit card for deposits and withdrawals.
- A stable internet connection — whether you use the desktop site or the pointsbet app (a progressive web app launched from the browser).
- A modern browser (Chrome, Safari, Firefox) that supports PWAs for the best mobile experience.
How to Sign Up
- Navigate to https://pointsbet-au.net/ and click the ‘Join Now’ button.
- Enter your personal details: full name, date of birth, email, and contact number.
- Create a username and a strong password — this will be used for pointsbet login.
- Verify your email by clicking the link sent to your inbox. You may also need to verify your mobile via SMS code.
- Complete the account security setup: choose a security question and answer.
- Make your first deposit using one of the available payment methods to activate your account welcome offer.
How Wagering Works
Wagering requirements (playthrough) determine how much you must bet before you can withdraw bonus winnings. Consider this example:
- You claim a $100 bonus with a 10x wagering requirement on slots (100% contribution).
- Required turnover: $100 × 10 = $1,000.
- You play a slot with 96% RTP. Expected loss: $1,000 × (1 – 0.96) = $40.
- If you complete the wagering successfully, you can withdraw the remaining balance (subject to bonus terms).
Always check the contribution percentages — table games often count less (e.g., 20%), meaning you need to bet more to clear the requirement.
Is It Safe?
PointsBet holds an Australian licence (Northern Territory Racing Commission) and uses 256-bit SSL encryption to protect your data. The platform undergoes regular audits by third-party testing agencies to ensure fair play. Important: Always verify that you are on the official pointsbet-au.net domain before logging in. The site also encourages responsible gambling with deposit limits and self-exclusion tools.
Banking & Payments
Deposit options include Visa, Mastercard, bank transfer, and select e-wallets. Withdrawals are processed back to the original deposit method where possible. Minimum deposit is $10; minimum withdrawal is $20. The pointsbet app via browser supports all payment methods seamlessly.
Good to Know
Compare deposit and withdrawal speeds for common methods:
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Credit/Debit Card | Instant | 2–3 business days |
| Bank Transfer | 1–3 business days | 3–7 business days |
| PayPal (where available) | Instant | Up to 24 hours |
When Things Go Wrong
- Forgotten password: On the pointsbet login page, click ‘Forgot Password’ and follow the reset link sent to your email.
- Bonus not credited: Ensure you opted in and met the minimum deposit. Contact live chat if the bonus still doesn’t appear.
- Withdrawal stuck: Check if KYC is incomplete — upload requested documents via the account section.
- Account verification pending: Verification usually takes 24–48 hours. If it exceeds 72 hours, contact support.
- Suspected duplicate account: Only one account per person is allowed. If flagged, contact support to clarify — do not create another account.
Players Ask
How do I reset my pointsbet login password?
On the login page, click ‘Forgot Password’, enter your registered email, and follow the instructions in the reset email.
What documents are needed for KYC verification?
You will need a copy of your government-issued ID (passport or driver’s license) and a recent utility bill or bank statement as proof of address.
How long do withdrawals take?
Withdrawal times vary by method — credit cards take 2–3 business days, bank transfers 3–7 days, and e-wallets can be processed within 24 hours.
Can I use the pointsbet app on my phone?
Yes. There is no native app in app stores, but the mobile-optimized website works as a progressive web app — add it to your home screen from the browser.
How do I claim the welcome bonus?
After registering, make a qualifying deposit (usually $10 minimum) and the bonus is automatically credited. Some offers require a bonus code — check the promotions page.
What are wagering requirements for bonuses?
Wagering requirements are typically between 10x and 20x the bonus amount, depending on the promotion. Always read the terms.
Is pointsbet-au.net licensed?
Yes, it is licensed by the Northern Territory Racing Commission in Australia, ensuring strict regulatory compliance.
This guide gives you the practical steps to start betting on PointsBet. Remember to set limits and gamble responsibly. If you ever feel your gambling is out of control, use the self-exclusion tools available on the site.